Knowledge Base

Changing EPAO

Changing EPAO Within an apprentice record on ACE360, Providers have the ability to change EPAO. This feature allows providers to make a change to a record in the build up to a learner going through gateway. This feature is available to Super Admins and Admin users, to perform this change on the system, please follow …

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EPA Retakes

EPA Retakes ACE360 has an updated ‘EPA Retakes’ feature that now allows EPAO’s to take control of the retake process. This process has been made easy within ACE360 and allows an EPAO to review gateway components and request new evidence to be uploaded to ensure that new evidence is being provided. This process now allows …

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Data Exports

Data Exports ACE360 allows various data exports from the system to allows users to review information on mass. Users are not only able to export booking information from the system but within the apprentice records section of the system, records can be fully exported to show key information. The information that an be seen when …

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Break in Learning

Break in Learning ACE360 supports providers when it comes to applying a Break in Learning within the system. With the introduction of the Apprenticeship Accountability Framework, we understand that keeping information up to date is key. For more information on the Apprenticeship Accountability Framework, please click here. This feature allows providers to apply a break …

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Editing Organisational Information

Editing Organisational Information ACE360 makes editing organisational information easy for both EPAOs and Providers. This ensures that details are kept up to date and accurate, such as; Company Name Address Telephone Number Email Address This is to ensure that the EPAO’s you’re connected with as a provider, can see the correct details and who to …

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EPAO Invoice Reporting

EPAO Invoice Reporting EPAO Super Admin and Admin users will now have the ability to generate a report with EPAO invoice reporting on ACE360. ACE360 has always had the ability to review this information using the apprentice accounts section of the system however, the team have now developed an even easier way of exporting the …

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Booking Tool Calendar

Booking Tool Calendar ACE360 has a built-in calendar to improve visibility for Admin users for both Providers and EPAO Admins and Assessors. The calendar has been designed to provide users of the tool with key information aligned to Apprentice bookings with features such as filters on a number of topics including: Booking Status Attached LTP/EPAO …

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Apprentice Gateway Reminder

Apprentice Gateway Reminder Providers will now be presented with a popup-box should the expected gateway date elapse for an apprentice. The Apprentice Gateway Reminder will prompt a provider to update the information and ensure the gateway date is accurate. This date can also be updated using the edit button within the apprentice’s profile. Please note …

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Draft Bookings – Pre-Gateway

Draft Bookings – Pre-Gateway ACE360’s booking tool allows users to draft bookings – pre-gateway by booking End-Point Assessments – whether that be a specific date or Apprentices. This feature allows users to create draft bookings well in advance of EPA to ensure that venues, equipment or specialist assessors are available to conduct the End-Point Assessment. …

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