Hello readers! Mark Fitzgerald here, Training & Implementation Manager at ACE360. As we approach 2025, there’s no better time to enhance your skills and make the most of everything ACE360 has to offer. Whether you’re new to the platform or looking to refine your knowledge, the ACE360 Knowledge Base has a course to meet your needs.
Today, I’ll walk you through the top five courses available and highlight how they can benefit your business in 2025.
ACE360 Assessor Academy
Designed for End-Point Assessors, this course is your one-stop guide to mastering the day-to-day use of ACE360. From setting up your account to applying grades and navigating dashboards, this course has everything you need to streamline your workflow.
Key Learning Outcomes:
- Account setup and managing apprentice profiles.
- Navigating the dashboard for progress tracking.
- Efficiently managing bookings, from acceptance to completion.
- Applying grades with accuracy and ease.
Why take this course?
With helpful tips and clear guidance, you’ll become confident in navigating ACE360’s features, saving you time and reducing stress during EPA season.
Learn more about the Assessor Academy.
ACE360 Bulk Upload Course
Bulk uploads can be tricky, but this course simplifies the process into six easy steps. It’s perfect for anyone looking to avoid common errors and ensure apprentices are added smoothly into the system.
Key Learning Outcomes:
- Understand the bulk upload process from start to finish.
- Learn how to format data correctly to reduce errors.
- Access live demonstrations to see the process in action.
Why take this course?
By reducing errors and delays, you’ll keep apprentices on track for their End-Point Assessments with minimal downtime.
Learn more about Bulk Uploads.
Appeal and Resit Submission Course
Managing appeals and resits is a critical aspect of apprenticeship programs, and this course equips you with the skills to handle these tasks efficiently.
Key Learning Outcomes:
- Step-by-step guidance on submitting and tracking appeals.
- Comprehensive training on resit scheduling and documentation.
- Interactive scenarios to reinforce real-world applications.
Why take this course?
You’ll gain the confidence to navigate post-EPA activities, ensuring apprentices get the support they need to succeed.
Learn more about Appeals and Resits.
Assessor Account Setup Course
A correctly set-up account is the foundation of a successful EPA process. This course ensures you have all the tools to get started the right way.
Key Learning Outcomes:
- Learn how to attach standards to your account.
- Set up availability for visibility to your admin team.
Why take this course?
Avoid common setup mistakes and ensure seamless integration into your EPA activities.
Learn more about Account Setup.
Assessor Dashboard Navigation & Progression Course
Your ACE360 dashboard is the heart of your workflow. This course teaches you how to leverage it for tracking apprentice progress and managing records efficiently.
Key Learning Outcomes:
- Explore dashboard features for tracking apprentice journeys.
- Use filters to find key information quickly.
- Gain a comprehensive view of progression stages.
Why take this course?
By mastering the dashboard, you’ll stay organised and focused, making your EPA activities smoother than ever.
Learn more about Dashboard Navigation.
Start 2025 with Confidence
The ACE360 Knowledge Base courses are here to ensure you’re fully equipped to handle challenges in 2025. Whether it’s setting up accounts, managing bulk uploads, or handling appeals, these courses have you covered.
If you have any questions or want to learn more about these courses, don’t hesitate to reach out to me directly here.
Mark Fitzgerald, Training & Implementation Manager at ACE360
