FAQs

ACE360 is an Apprenticeship Management IT system that enables you to manage Apprenticeship Standards delivery efficiently, securely and without paper. It links into your Learner Management System to ensure that data is accurate and joined up. It covers the whole Apprenticeship journey, all the way through from enrolment to certification. For more information see our Who We Help page.

ACE360 does what it says on the tin – we have no hidden costs and our features aim to make your life easier. Don’t like using our system? Don’t worry, there are no strings attached! Our pay as you go approach allows organisations to work at their own pace, so why not try out our software today?

As many as you like! Separate roles can be assigned for each user with varying levels of access also.

The Lead Training Provider/Employer Provider will set up an ACE360 account and invite partners for instance, on programme training coordinators and End Point Assessment Organisations to join in order to manage the Apprenticeship record.

If you are a training provider visit our log in page to sign up and start using ACE360. We’ll ask for details of your Accounts department to ensure that your organisational account is fully set up.

We are happy to say there are 3 different options to upload records, ideal for different sizes of Organsations. Click here to read our blog piece highlighting which option may be best for you and your business! We generally advise that you don’t delay until EPA, and buy tokens as soon as you can when you start using the ACE360 system to avoid holdups later on in the process. Doing so gives your EPA Organisations adequate time to plan their workloads ahead.

Recent feedback for ACE360 mentioned that our ongoing support is the #1 service benefit of choosing ACE360 so we are delighted to lend a helping hand when needed. Although our system is very user friendly, we understand that users appreciate the occasional guidance to teach them about newly introduced features on the system.