Find answers for the most frequently asked questions on ACE360, from adding apprentice records to resits and costs for EPAOs and LTPs.

General Questions

Apprenticeship Standards Questions

Accounts Questions

Payment Questions

ACE360 is free of charge for the majority of users. There is no setup cost, license or support fee. The only cost is a £7.50 (plus VAT) fee per Apprentice payable by the organisation first creating the Apprentice record.


We are a charity with charitable intent; this is why we have no hidden charges and no catches. Our system is priced fairly and accessible to all. Our interests lie in the support and development of the industry and not commercial gain.

Can't find the answer to your question?

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