As an EPAO you can access your user guides required for ACE360. We are in the process of migrating these to the Knowledge Base.
EPA Retakes
EPA Retakes ACE360 has an updated 'EPA Retakes' feature that [Read more]
Data Exports
Data Exports ACE360 allows various data exports from the system [Read more]
Editing Organisational Information
Editing Organisational Information ACE360 makes editing organisational information easy for [Read more]
EPAO Invoice Reporting
EPAO Invoice Reporting EPAO Super Admin and Admin users will [Read more]
Certificate Posting Address
Certificate Posting Address ACE360 allows users to change the certificate [Read more]
Unlock EPA Component Grades
Unlock EPA Component Grades ACE360 allows Super Admin and Admin [Read more]
Certification Errors
https://www.youtube.com/watch?v=Sv1n5Vs1cxI&t=91s ACE360 allows all users to view any errors when [Read more]
Certification Countdown
Certification Countdown ACE360 has bridged the gap for both EPAO's [Read more]
Certification Claim Date
Certification Claim Date Within ACE360, all users can now view [Read more]
Applying a Provisional/Overall Grade
Applying a Provisional/Overall Grade Once all component grades have been [Read more]
Activating the ESFA Certification API
Activating the ESFA Certification API If you have not activated [Read more]
EPA Reporting
ACE360 has a number of built-in reports that can be [Read more]
Activity Log
ACE360 has a built-in, automatically generated activity log. This tracks [Read more]
Reviewing Appeal Requests
The Appeals feature allows any LTP user to request an [Read more]
End-Point Assessment Resit Requests
Where an apprentice failed their end-point assessment, a resit request [Read more]
Working with Apprentice EPA Files
ACE360 has various functions for a user to review gateway [Read more]
Recording Apprentice EPA Progress and Achievement
Evidence of EPA component achievement can be uploaded to an [Read more]
Accepting Gateway Submissions
Lead Training Providers (LTPs) are responsible for populating the basic [Read more]
Reviewing Reasonable Adjustment Requests
ACE360 has been developed to make reviewing Reasonable Adjustment requests [Read more]
Apprentice Records – Search and Filter Options
ACE360 enables you to view, manage, progress and track apprentice [Read more]
Apprentice Live Records View
Working with filter views in ACE360 is easy and dynamic, [Read more]
Managing Apprentice Records
Within the Apprentice Records view, the Live Records tab displays [Read more]
Shared Documents
Within each Apprentice record, there is an area where documents [Read more]
Assigning Apprentice Records to ACE360 Users
ACE360 enables the assignment of specific Apprentice records to named [Read more]
Apprentice Accounts Management
Each apprentice record in ACE360 has account information associated with [Read more]
Assigning Standards to Users
Having set up your ACE360 users, you must then individually [Read more]
Dashboard Grades
Outcomes for the last 30 days relating to the results [Read more]
Dashboard Navigation
Whilst on the dashboard screen, you're able to click into [Read more]
Dashboard Overview
When a user logs into ACE360, they are presented with [Read more]
Knowledge Base
The ACE360 Knowledge Base allows EPAOs to upload guidance and [Read more]
Uploading Documents to the Knowledge Base
Only Super Admin and Admin users can upload documents to [Read more]
Setting up ACE360
You will receive an email from ACE360 inviting you to [Read more]
Standards Management
The first step in setting up ACE360 for your organisation [Read more]
Setting up Users
Once you have attached the standards to your ACE360 EPAO [Read more]
Setting Up Links to Lead Training Providers (LTPs)
LTPs using ACE360 will, as part of their ACE360 set-up [Read more]
