In an era of growing economic disparities and the rising cost of living, we are thrilled to announce a significant milestone in our journey towards fostering positive working conditions for our valued team members.
ACE360 are now officially certified as Living Wage Employers in the UK! This achievement is a testament to our commitment to treating our employees fairly and responsibly – a commitment deeply rooted in our organisational DNA as a purpose-driven not-for-profit.
Understanding the Living Wage Initiative
The Living Wage Initiative, a movement that began in the UK, has been gaining momentum globally. It advocates for paying employees a wage that is calculated to cover the basic cost of living, ensuring that workers can lead a decent life without struggling to make ends meet. Unlike the minimum wage, which is often insufficient to meet the demands of daily life, the living wage is designed to provide financial stability and security.
In the UK, the Living Wage Foundation sets the standard for what constitutes a living wage in different regions, recognising that the cost of living can vary widely.
This accreditation is awarded to organisations that voluntarily commit to paying their employees at or above this recognised living wage, and we’re proud to join them!
Why the living wage matters, especially in times of crisis
The importance of becoming a Living Wage Employer cannot be overstated, especially amid a cost-of-living crisis. As costs for essentials like housing, food, and utilities continue to rise, much of the population is struggling to make ends meet. By paying our employees a living wage, we are taking a proactive stance to address this issue head-on as an employer.
We’re not just an organisation; we are purpose-driven and place that above profit. We understand that to truly live our purpose, we must have happy employees who feel valued.
Our commitment to the living wage initiative ensures just that and goes hand-in-hand with our mission to create a positive impact on society through unrivalled solutions and customer support.
Our customers are satisfied with our customer service
Customer satisfaction surveys consistently show that our customer service levels are one of the biggest benefits of choosing ACE360 and FISSS.
We are proud to consistently achieve 98% satisfaction ratings, and this wouldn’t be possible without our dedicated and contented employees. When our team members are treated well, it reflects in the service they provide to our customers.
Joining us to make a difference
As we celebrate our certification as Living Wage Employers, we encourage our network and partners to join us in this meaningful initiative. Together, we can make a substantial impact on the lives of employees and contribute to a fairer, more equitable society.
Our commitment to our employees
Becoming a Living Wage Employer is not just an accreditation; it’s a commitment to fairness, equality, and social responsibility.
At FISSS, we are immensely proud to be part of this initiative and to set an example for others in our network. Our employees are our greatest asset, and we believe that by treating them well, we’re not only ensuring their well-being but also nurturing a stronger, more purpose-driven organisation.