Once the required standard, pathway, or version has been added to your account, it’s time to let us know.

When requesting a change in Standard, Pathway, or Version please be sure to include the below details, as this will allow us to update the apprentice record promptly.

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• Apprentice Name
• Apprentice ACE360 ID
• Full ST code, including pathway and version indicators (e.g. ST0191/02/A)
• Standard name and, if applicable, relevant pathway name

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If you require multiple records to be updated, please include the Apprentice Name and ACE360 ID for each record needing amended.

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Please get in touch as early as possible as records at later EPA stages may require more time to resolve.

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You can reach the ACE360 Support Team by clicking on the below icon, located in the top-right corner, when logged into ACE360. This will allow you to raise a ticket directly with our Support Team.

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Alternatively, you can email us at via [email protected]

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