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While a booking is in Pending or Confirmed status, you can click Manage Booking. This will allow you to ‘EDIT BOOKING’ or ‘REQUEST CANCELLATION’.

This can be done by clicking on a booking and clicking on the manage booking button.

  • Request Cancellation – This allows you to request a cancellation for this booking
  • Edit Booking – This allows you to edit the request assessment date, which is the information in booking venue. Amend the information from create a booking request such as additional apprentices.

During the pending booking status, you can remove any apprentice from the booking, or add new apprentices who meet the standard, components and apprentice status requirements set out in earlier stages.

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