EPAO's
- Assigning Standards to Assessors in ACE360: A Comprehensive Guide
- How to Set Up Links to Training Providers in ACE360 for EPAOs: A Detailed Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Assigning Apprentice Records to Assessors in ACE360: A Detailed Guide
- How to Search and Filter Apprentice Records in ACE360: A Guide for EPAOs
- Effective Management of Apprentice Records in ACE360: A Guide for EPAOs
- Managing Shared Documents in ACE360: A Comprehensive Guide for EPAOs
- Mastering the Live Record in ACE360: A Guide for EPAOs
- Tracking Apprentice Progress and Achievements in ACE360: A Guide for EPAOs
- Unlocking EPA Component Grades in ACE360: A Step-by-Step Guide for EPAOs
- How to Apply Provisonal Grades and Overall Grades in ACE360: A Complete Guide for EPAOs
- How to Handle End-Point Assessment Resit Requests in ACE360: A Guide for EPAOs
- How to Request Evidence in ACE360: A Comprehensive Guide for EPAOs
- How to Activate the ESFA Certification API in ACE360: A Step-by-Step Guide for EPAOs
- How EPAOs Can Activate their ESFA Certification API in ACE360
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Provider's
- How to Set Up Links to EPAOs in ACE360 for LTPs: A Detailed Guide
- Assigning Standards to users in ACE360: A Comprehensive Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Creating Apprentice records in ACE360: A Complete Guide for LTPs
- Bulk Uploads in ACE360: A Comprehensive Guide for LTPs
- How to View Apprentice Records as an LTP on ACE360: A Step-by-Step Guide
- Guide to Assigning Apprentice Records to Users on ACE360: Best Practices for LTPs
- How to Apply a Break in Learning to an Apprentice Record on ACE360: Step-by-Step Guide for LTPs
- How to Withdraw an Apprentice on ACE360: Comprehensive Guide
- Changing EPAO
- Viewing and Editing Apprentice Records in ACE360: A Complete Guide for LTPs
- Comprehensive Guide for LTPs: Uploading Gateway Evidence in ACE360
- Understanding the Apprentice Gateway Reminder in ACE360: A Guide for LTPs
- How to Submit for Gateway Approval in ACE360: A Step-by-Step Guide
- Confirming Gateway Readiness in ACE360: A Detailed Guide
- Resolving Apprentice Gateway Rejections in ACE360: A Comprehensive Guide for LTPs
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Requesting an End-Point Assessment Resit in ACE360: A Guide for LTPs
- How to Raise an Appeal as an LTP on ACE360: A Step-by-Step Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Scheduling & Booking Tool
- How to Create a Booking as a Training Provider on ACE360: Step-by-Step Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Select an Apprentice for Booking on ACE360: A Provider's Guide
- How to Select Components for Booking on ACE360: A Step-by-Step Guide for Providers
- Complete Your Booking Details on ACE360: A Provider's Guide
- How to Add an Additional Apprentice on ACE360: A Provider's Guide
- How to Book a Venue on ACE360: A Step-by-Step Provider's Guide
- How to Review Your Booking on ACE360: A Step-by-Step Provider Guide
- How to Manage Your Booking on ACE360: A Provider's Guide
- How to Edit Bookings on ACE360: A Provider's Guide
- How to Request a Cancellation on ACE360: A Provider's Guide
- How to Use the Bookings Dashboard on ACE360: A Provider's Guide
- Confirmed Booking Status on ACE360: What Providers Need to Know
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Search and Filter Bookings on ACE360: A Provider's Guide
- Mastering Completed Bookings on ACE360: A Comprehensive Provider's Guide
- How to Use the Calendar URL in ACE360 for Seamless Scheduling
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Organisational Availability on ACE360: An EPAO Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Create a Booking as an EPAO on ACE360: A Complete Guide
- An EPAO Guide to Choosing Apprentices for Assessments on ACE360
- How to Select Components on ACE360: A Step-by-Step Guide for EPAOs
- Complete Your Booking Details on ACE360: An EPAO Guide
- Add More Apprentices to Your ACE360 Booking Easily: An EPAO's Guide
- Book Your EPAO Venue on ACE360: Streamlined and Efficient
- Review Your Booking on ACE360: A Step-by-Step EPAO Guide
- Effortlessly Manage Your EPAO Bookings on ACE360
- Assign Assessors to Your ACE360 Bookings Efficiently
- Complete Your Final Booking Review Now for a Seamless Assessment Process
- How to Edit Bookings on ACE360: A Comprehensive EPAO's Guide
- Reset Booking Time on ACE360 for Optimal Scheduling
- Cancel Your Booking on ACE360: The Complete EPAO Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive EPAO Guide
- How to Search and Filter Bookings on ACE360: An EPAO's Guide
- Share Your ACE360 Booking Easily with Non-Users: The Complete EPAO Guide
- Confirm Your Booking on ACE360 for Seamless Assessment: The Complete EPAO Guide
- Completed Your Booking Status on ACE360: A Step-by-Step EPAO Guide
- How to Use the Calendar URL in ACE360: An EPAO Guide
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Assessor Account on ACE360
- Set Unavailable Dates for EPAOs on ACE360: An EPAO Guide
- Navigate Through Your Bookings: An Assessors Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive Assessor Guide
- View Your ACE360 Booking Details: The Complete Assessors Guide
- Trace Your Booking Status on ACE360 for Real-Time Updates
- Confirm Attendance
- Search and Filter Bookings
Popular ACE360 Queries
- Articles coming soon
Step-by-Step Guide to Creating User Accounts in ACE360 for LTPs
Upon completing your log-in and signing in to the system for the first time, you will be presented with the home screen. Within this page, you will notice a column on the left-hand side of the screen which has various options such as “Dashboard” “Token Management” “Apprentice Records”.
You will be presented with a notification to add new users to the system. In order to do this, you can either click on the invite new user’s option as seen below.
NOTE: Once a new Admin account, this account will be able to set up other types of accounts such as Training Manager & Training Co-ordinator. Alternatively, the Super Admin can set up all the required accounts on the system.

Alternatively, you can go to general settings in the menu and click on “General Settings”
NOTE: The menu bar may be presented differently, depending on the size of your screen, larger screens will have icons and a name underneath and smaller screens will display icons only. The menu remains visible on all pages enabling you to navigate through ACE360.
Once the invite users button has been clicked on the home screen or you use the menu and click on “General Settings”, the system will automatically take you to the next section, simply just need to click the “Users” tab and click on “Invite a new user”

Complete the “Add new user” pop-up. Enter the users’ email address and assign them a user role within ACE360. Click the green circle with the plus sign to add the user details to the system. Please note that the system enables the super admin or admin to add as many users, and types as you require. Remember to click the green circle with the plus sign to add each of the new user details to your list.

When you have added all users you require to the system, click the “Send Invites” button. All of the new users will receive an email inviting them to join ACE360 and create their account profiles.

Unless you are the super admin and the designated Finance Manager user, you should set up a Finance Manager account as soon as possible to enable the purchase of tokens for your organisation.
NOTE: You will need to have available tokens before you can complete your organisation’s ACE360 set-up. You cannot add any new apprentice records to the system until you have purchased some tokens.
See the following link for more information on how to purchase ACE360 tokens
Within the “General Settings”, all system users can view and edit their own profile. they can also view organisation info and EPAO Links.

Only Super Admin and Admin users can edit organisational or EPAO information. The Super Admin user account does have a delete facility.
Now that your users have been invited it’s time to attach standards to your account
Unlock the full potential of ACE360 with our dedicated training – Inviting New Users