EPAO's
Provider's
Scheduling & Booking Tool
- Create a Booking
- Draft Bookings - Pre-Gateway
- Stage 1 - Select an Apprentice
- Stage 2 - Select Components
- Stage 3 - Booking Details
- Stage 4 - Additional Apprentices
- Stage 5 - Booking Venue
- Review your booking
- Manage Booking
- Edit Booking
- Request Cancellation
- Confirmed Booking Status
- Completed Booking Status & Apprentice Attendance
- Exporting Data
- Additional Features - Bookings Dashboard
- Search and Filter Bookings - Additional Feature
- Get Calendar URL - Additional Feature
- Booking Tool Calendar
- Show all articles ( 3 ) Collapse Articles
- Organisational Availability
- Draft Bookings - Pre-Gateway
- Create a Booking Request
- Select an Apprentice
- Select Components
- Booking Details
- Additional Apprentices
- Booking Venue
- Review Booking
- Manage Booking
- Assessor Assignment
- Final Review of Booking
- Edit Booking
- Reset Time
- Cancel Booking
- Confirm Booking
- Share Bookings with Non-ACE360 Users
- Completed Booking Status
- Bookings Dashboard
- Search and Filter Bookings
- Exporting Data
- Calendar URL
- Booking Tool Calendar
- Show all articles ( 8 ) Collapse Articles
ACE360 Assessments
Changing EPAO
Within an apprentice record on ACE360, Providers have the ability to change EPAO. This feature allows providers to make a change to a record in the build up to a learner going through gateway.
This feature is available to Super Admins and Admin users, to perform this change on the system, please follow the steps below.
Firstly, click into an apprentice profile. This can be done via the dashboard by selecting the status or by clicking on the apprentice record section on the system.
Once in an apprentice’s profile, please select the “Action” button in the top right-hand corner. You will have the option to edit the attached EPAO.

Click this edit option and this will allow you to change the EPAO. A box will appear were you will be able to change the EPAO and update the gateway date.
Click save and the apprentice will be attached to the new EPAO.
Please note that if a PO or Invoice has been attached to the apprentices profile, you will need to contact the EPAO to have this removed before the change above can take place.