EPAO's
Provider's
Scheduling & Booking Tool
- Create a Booking
- Draft Bookings - Pre-Gateway
- Stage 1 - Select an Apprentice
- Stage 2 - Select Components
- Stage 3 - Booking Details
- Stage 4 - Additional Apprentices
- Stage 5 - Booking Venue
- Review your booking
- Manage Booking
- Edit Booking
- Request Cancellation
- Confirmed Booking Status
- Completed Booking Status & Apprentice Attendance
- Exporting Data
- Additional Features - Bookings Dashboard
- Search and Filter Bookings - Additional Feature
- Get Calendar URL - Additional Feature
- Booking Tool Calendar
- Show all articles ( 3 ) Collapse Articles
- Organisational Availability
- Draft Bookings - Pre-Gateway
- Create a Booking Request
- Select an Apprentice
- Select Components
- Booking Details
- Additional Apprentices
- Booking Venue
- Review Booking
- Manage Booking
- Assessor Assignment
- Final Review of Booking
- Edit Booking
- Reset Time
- Cancel Booking
- Confirm Booking
- Share Bookings with Non-ACE360 Users
- Completed Booking Status
- Bookings Dashboard
- Search and Filter Bookings
- Exporting Data
- Calendar URL
- Booking Tool Calendar
- Show all articles ( 8 ) Collapse Articles
ACE360 Assessments
Congratulations, the booking has been checked, your assessors have accepted and you are ready to send the confirmation to the provider and an email confirmation to the apprentice.
Use the search and filter functionality to search for bookings that are still waiting to be accepted, that have been accepted and for the bookings that have been rejected by your assessors.
While in the booking, click ‘MANAGE BOOKING’ and then ’CONFIRM’.

This will trigger an automatic email to the apprentice confirming the booking and changed the status of the booking on the training providers dashboard.

Apprentice Confirmation Email
As soon as the booking is confirmed, ACE360 will send a confirmation email to the apprentice email within the Apprentice profile. This has been provided by your training providers.
The email will contain all the relevant information required for the booking.
- Date of assessment
- Time of assessment
- Venue address (not displayed if online)
- Additional notes
- Dress Code
- Personal Protective Equipment
Confirmed Status
Once the booking is confirmed the status of the booking will change to confirmed and the dashboard will be updated. Use the filters to easily find confirmed bookings and search confirmed bookings within a given date range. More information on search and filters can be found here.
While the booking is in confirmed status, you can complete the following actions;
- ASSESSOR ASSIGNMENT – Add or remove assessors to the booking.
- CANCEL BOOKING – Cancel this booking.
- EDIT BOOKING – Edit the notes within the booking

You can now wait for the assessment date, and the attendance to be marked by the Assessors. More information about confirming attendance can be found here.