EPAO's
Provider's
Scheduling & Booking Tool
- Create a Booking
- Draft Bookings - Pre-Gateway
- Stage 1 - Select an Apprentice
- Stage 2 - Select Components
- Stage 3 - Booking Details
- Stage 4 - Additional Apprentices
- Stage 5 - Booking Venue
- Review your booking
- Manage Booking
- Edit Booking
- Request Cancellation
- Confirmed Booking Status
- Completed Booking Status & Apprentice Attendance
- Exporting Data
- Additional Features - Bookings Dashboard
- Search and Filter Bookings - Additional Feature
- Get Calendar URL - Additional Feature
- Booking Tool Calendar
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- Organisational Availability
- Draft Bookings - Pre-Gateway
- Create a Booking Request
- Select an Apprentice
- Select Components
- Booking Details
- Additional Apprentices
- Booking Venue
- Review Booking
- Manage Booking
- Assessor Assignment
- Final Review of Booking
- Edit Booking
- Reset Time
- Cancel Booking
- Confirm Booking
- Share Bookings with Non-ACE360 Users
- Completed Booking Status
- Bookings Dashboard
- Search and Filter Bookings
- Exporting Data
- Calendar URL
- Booking Tool Calendar
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ACE360 Assessments
Dashboard Overview
When a user logs into ACE360, they are presented with the Dashboard overview.
The dashboard gives an instant overview of the current status of your apprentice records, based on your user permissions and/or apprentice assignments.
The totals you will see are for all the apprentice records directly assigned to you or that you have permission to view.
For example:
- Super Admin and Admin – an overview of all apprentice records
- Training Managers will see all apprentice records attached to standards assigned to them and records that are directly assigned to them.
- Training Co-Ordinators – will see all of the apprentice records to which they have been directly assigned.
Dashboard View

ACE360’s dashboard allows you to track the learner journey until the very end of the programme, allowing greater visibility of the volume of learners aligned to you as a business. The dashboard also allows providers to view the following information:
- Expected gatway volume witin the next 3 months
- Open appeal requests
- EPA Passed
- EPA Failed
- Resit requests pending
- Resit requests rejected
This information pulls all your data together in one central location, allowing a user to view the top-level data and to dig into this information further by clicking on the desired dashboard status.
The dashboard is divided into two sections, one for the provider to progress their apprentices and one for the provider to see how the learner is progressing through EPA.

If you click on any of the individual tiles you will be presented with a list of all the apprentice records that are at that particular status. This list has the specific “status” filter automatically applied for you to review the desired records.
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