Once you have logged into ACE360, as a Super Admin or Admin, you will have the responsibility of setting and maintaining your organisational availability. These settings will determine when assessments can be requested by your providers. Keeping this information up to date and managed on a regular basis is essential to ensure your use of the system is effective.
To set and update your organisational availability, click ‘General Settings’ > ‘Organisational Availability’.
In this tab, the following will need to be updated:
- Availability by day of the week – to select the days that your organisation are available to conduct EPA, highlight the appropriate days of the week. The week starts on Sunday (S) and ends on Saturday (S). A handy tooltip is displayed when you hover over the day of the week to show available/not available and the day.
- Availability by date range – the date pickers allows you to select the range of availability of the organisation. You can release a period of time e.g. two weeks, one month or you can have your organisation as all dates available.
Bookings can only be requested on the dates within the date range.
Availability needs to be set up before bookings can be requested.