Table of Contents
EPAO's
Provider's
Scheduling & Booking Tool
- Create a Booking
- Draft Bookings - Pre-Gateway
- Stage 1 - Select an Apprentice
- Stage 2 - Select Components
- Stage 3 - Booking Details
- Stage 4 - Additional Apprentices
- Stage 5 - Booking Venue
- Review your booking
- Manage Booking
- Edit Booking
- Request Cancellation
- Confirmed Booking Status
- Completed Booking Status & Apprentice Attendance
- Exporting Data
- Additional Features - Bookings Dashboard
- Search and Filter Bookings - Additional Feature
- Get Calendar URL - Additional Feature
- Booking Tool Calendar
- Show all articles ( 3 ) Collapse Articles
- Organisational Availability
- Draft Bookings - Pre-Gateway
- Create a Booking Request
- Select an Apprentice
- Select Components
- Booking Details
- Additional Apprentices
- Booking Venue
- Review Booking
- Manage Booking
- Assessor Assignment
- Final Review of Booking
- Edit Booking
- Reset Time
- Cancel Booking
- Confirm Booking
- Share Bookings with Non-ACE360 Users
- Completed Booking Status
- Bookings Dashboard
- Search and Filter Bookings
- Exporting Data
- Calendar URL
- Booking Tool Calendar
- Show all articles ( 8 ) Collapse Articles
ACE360 Assessments
Organisational Availability
Once you have logged into ACE360, as a Super Admin or Admin, you will have the responsibility of setting and maintaining your organisational availability. These settings will determine when assessments can be requested by your providers. Keeping this information up to date and managed on a regular basis is essential to ensure your use of the system is effective.
To set and update your organisational availability, click ‘General Settings’ > ‘Organisational Availability’.

In this tab, the following will need to be updated:
- Availability by day of the week – to select the days that your organisation are available to conduct EPA, highlight the appropriate days of the week. The week starts on Sunday (S) and ends on Saturday (S). A handy tooltip is displayed when you hover over the day of the week to show available/not available and the day.

- Availability by date range – the date pickers allows you to select the range of availability of the organisation. You can release a period of time e.g. two weeks, one month or you can have your organisation as all dates available.

Bookings can only be requested on the dates within the date range.

Availability needs to be set up before bookings can be requested.