EPAO's
- Assigning Standards to Assessors in ACE360: A Comprehensive Guide
- How to Set Up Links to Training Providers in ACE360 for EPAOs: A Detailed Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Assigning Apprentice Records to Assessors in ACE360: A Detailed Guide
- How to Search and Filter Apprentice Records in ACE360: A Guide for EPAOs
- Effective Management of Apprentice Records in ACE360: A Guide for EPAOs
- Managing Shared Documents in ACE360: A Comprehensive Guide for EPAOs
- Mastering the Live Record in ACE360: A Guide for EPAOs
- Tracking Apprentice Progress and Achievements in ACE360: A Guide for EPAOs
- Unlocking EPA Component Grades in ACE360: A Step-by-Step Guide for EPAOs
- How to Apply Provisonal Grades and Overall Grades in ACE360: A Complete Guide for EPAOs
- How to Handle End-Point Assessment Resit Requests in ACE360: A Guide for EPAOs
- How to Request Evidence in ACE360: A Comprehensive Guide for EPAOs
- How to Activate the ESFA Certification API in ACE360: A Step-by-Step Guide for EPAOs
- How EPAOs Can Activate their ESFA Certification API in ACE360
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Provider's
- How to Set Up Links to EPAOs in ACE360 for LTPs: A Detailed Guide
- Assigning Standards to users in ACE360: A Comprehensive Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Creating Apprentice records in ACE360: A Complete Guide for LTPs
- Bulk Uploads in ACE360: A Comprehensive Guide for LTPs
- How to View Apprentice Records as an LTP on ACE360: A Step-by-Step Guide
- Guide to Assigning Apprentice Records to Users on ACE360: Best Practices for LTPs
- How to Apply a Break in Learning to an Apprentice Record on ACE360: Step-by-Step Guide for LTPs
- How to Withdraw an Apprentice on ACE360: Comprehensive Guide
- Changing EPAO
- Viewing and Editing Apprentice Records in ACE360: A Complete Guide for LTPs
- Comprehensive Guide for LTPs: Uploading Gateway Evidence in ACE360
- Understanding the Apprentice Gateway Reminder in ACE360: A Guide for LTPs
- How to Submit for Gateway Approval in ACE360: A Step-by-Step Guide
- Confirming Gateway Readiness in ACE360: A Detailed Guide
- Resolving Apprentice Gateway Rejections in ACE360: A Comprehensive Guide for LTPs
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Requesting an End-Point Assessment Resit in ACE360: A Guide for LTPs
- How to Raise an Appeal as an LTP on ACE360: A Step-by-Step Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Scheduling & Booking Tool
- How to Create a Booking as a Training Provider on ACE360: Step-by-Step Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Select an Apprentice for Booking on ACE360: A Provider's Guide
- How to Select Components for Booking on ACE360: A Step-by-Step Guide for Providers
- Complete Your Booking Details on ACE360: A Provider's Guide
- How to Add an Additional Apprentice on ACE360: A Provider's Guide
- How to Book a Venue on ACE360: A Step-by-Step Provider's Guide
- How to Review Your Booking on ACE360: A Step-by-Step Provider Guide
- How to Manage Your Booking on ACE360: A Provider's Guide
- How to Edit Bookings on ACE360: A Provider's Guide
- How to Request a Cancellation on ACE360: A Provider's Guide
- How to Use the Bookings Dashboard on ACE360: A Provider's Guide
- Confirmed Booking Status on ACE360: What Providers Need to Know
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Search and Filter Bookings on ACE360: A Provider's Guide
- Mastering Completed Bookings on ACE360: A Comprehensive Provider's Guide
- How to Use the Calendar URL in ACE360 for Seamless Scheduling
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Organisational Availability on ACE360: An EPAO Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Create a Booking as an EPAO on ACE360: A Complete Guide
- An EPAO Guide to Choosing Apprentices for Assessments on ACE360
- How to Select Components on ACE360: A Step-by-Step Guide for EPAOs
- Complete Your Booking Details on ACE360: An EPAO Guide
- Add More Apprentices to Your ACE360 Booking Easily: An EPAO's Guide
- Book Your EPAO Venue on ACE360: Streamlined and Efficient
- Review Your Booking on ACE360: A Step-by-Step EPAO Guide
- Effortlessly Manage Your EPAO Bookings on ACE360
- Assign Assessors to Your ACE360 Bookings Efficiently
- Complete Your Final Booking Review Now for a Seamless Assessment Process
- How to Edit Bookings on ACE360: A Comprehensive EPAO's Guide
- Reset Booking Time on ACE360 for Optimal Scheduling
- Cancel Your Booking on ACE360: The Complete EPAO Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive EPAO Guide
- How to Search and Filter Bookings on ACE360: An EPAO's Guide
- Share Your ACE360 Booking Easily with Non-Users: The Complete EPAO Guide
- Confirm Your Booking on ACE360 for Seamless Assessment: The Complete EPAO Guide
- Completed Your Booking Status on ACE360: A Step-by-Step EPAO Guide
- How to Use the Calendar URL in ACE360: An EPAO Guide
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Assessor Account on ACE360
- Set Unavailable Dates for EPAOs on ACE360: An EPAO Guide
- Navigate Through Your Bookings: An Assessors Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive Assessor Guide
- View Your ACE360 Booking Details: The Complete Assessors Guide
- Trace Your Booking Status on ACE360 for Real-Time Updates
- Confirm Attendance
- Search and Filter Bookings
Popular ACE360 Queries
- Articles coming soon
Mastering the on-screen Reports in ACE360: A Guide for LTPs
ACE360 has a number of built-in reports that can be accessed by Super Admin and Admin users.
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Reports are accessed via the “Reports” icon on the main menu bar.

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There are currently 2 report types:
- Workload Report
- Grade Distrubtions
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To access a report type, simply click on the sample chart and you will be presented with a summary chart which you can then customise by using various filter options.
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Workload Report
A summary report will be displayed which gives a visual representation of the number of apprentices at each status in their apprentice journey. This will show the following detail:
- In training
- Gateway in progress
- Gateway evidence complete
- Gateway approved
- Approved for EPA
- Denied EPA
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This report will also show how many apprentices aren’t assigned to training coordinators within your organisation. As well as the percentage of apprentices without an EPAO attached to their record.
Hovering the mouse over any of the bars or pie chart will display both a percentage and a numerical value of the apprentices at each status.
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You can customise the report by setting the following filters
- All or individual sectors
- All or individual standards
- All or specific level
- All or specific EPAO
- All training coordinators and training managers who are assigned to apprentices by specific user
- Date range
Please note that the information within the bar chart of this report can be clicked and this will apply an automatic filter to the apprentice records section of ACE360 to review the information in more detail.
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Grade Distributions Report
A summary report will be displayed which gives a visual representation of all the overall grades for your apprentices that have completed EPA. By default, this is broken down by months, starting with the current month.
Hovering the mouse over any section of a monthly bar will display a percentage and a numerical value of the apprentices achieving each grade status, in that month.
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Based on the grades attained by your apprentices, information is also broken down by sector. The sector with the best overall pass rates and the sector with the worst pass rates i.e. highest failure rate.
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You can customise the report by setting the following filters:
- All or individual sectors
- All or individual standards
- All or specific levels
- All or specific EPAOs
- All training coordinators and training managers who are assigned to apprentices or by specific users
- EPA first time pass rates & resit pass rates
- Date range
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Similar to the workload report, the bars can be clicked and this will apply an automatic filter in the apprentice record section of ACE360.
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For comprehensive guide on all of the reporting features available within ACE360 you should check our Specialised Reporting Course





