The certification process is an important part of an Apprentices journey and ACE360 has provided visibility on all key areas of certification, including errors.

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This feature has been built into ACE360 to allow EPAOs and Providers to view any errors and promotes communication between the two user groups to work together to resolve the issue and ensure the certificate can be claimed for an Apprentice.

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To view this new feature, simply click on either the EPA results tile on the dashboard or use the filter options in the apprentice record section of ACE360.

Next, select the Apprentice you wish to view and go to the certificate tab. Here you will be able to view the errors that may have resulted in the certificate being delayed and not claimed.

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Ensure your apprentices receive their certificates without any issues by keeping your certification addresses up to date. Click the link below to verify and update your certification address in ACE360 to avoid any delays or errors in the certification process.

• Update Your Certification Address Now

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Unlock the full potential of ACE360 with our dedicated training – ACE360 Post EPA and Certification