EPAO's
- Assigning Standards to Assessors in ACE360: A Comprehensive Guide
- How to Set Up Links to Training Providers in ACE360 for EPAOs: A Detailed Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Assigning Apprentice Records to Assessors in ACE360: A Detailed Guide
- How to Search and Filter Apprentice Records in ACE360: A Guide for EPAOs
- Effective Management of Apprentice Records in ACE360: A Guide for EPAOs
- Managing Shared Documents in ACE360: A Comprehensive Guide for EPAOs
- Mastering the Live Record in ACE360: A Guide for EPAOs
- Tracking Apprentice Progress and Achievements in ACE360: A Guide for EPAOs
- Unlocking EPA Component Grades in ACE360: A Step-by-Step Guide for EPAOs
- How to Apply Provisonal Grades and Overall Grades in ACE360: A Complete Guide for EPAOs
- How to Handle End-Point Assessment Resit Requests in ACE360: A Guide for EPAOs
- How to Request Evidence in ACE360: A Comprehensive Guide for EPAOs
- How to Activate the ESFA Certification API in ACE360: A Step-by-Step Guide for EPAOs
- How EPAOs Can Activate their ESFA Certification API in ACE360
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Provider's
- How to Set Up Links to EPAOs in ACE360 for LTPs: A Detailed Guide
- Assigning Standards to users in ACE360: A Comprehensive Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Creating Apprentice records in ACE360: A Complete Guide for LTPs
- Bulk Uploads in ACE360: A Comprehensive Guide for LTPs
- How to View Apprentice Records as an LTP on ACE360: A Step-by-Step Guide
- Guide to Assigning Apprentice Records to Users on ACE360: Best Practices for LTPs
- How to Apply a Break in Learning to an Apprentice Record on ACE360: Step-by-Step Guide for LTPs
- How to Withdraw an Apprentice on ACE360: Comprehensive Guide
- Changing EPAO
- Viewing and Editing Apprentice Records in ACE360: A Complete Guide for LTPs
- Comprehensive Guide for LTPs: Uploading Gateway Evidence in ACE360
- Understanding the Apprentice Gateway Reminder in ACE360: A Guide for LTPs
- How to Submit for Gateway Approval in ACE360: A Step-by-Step Guide
- Confirming Gateway Readiness in ACE360: A Detailed Guide
- Resolving Apprentice Gateway Rejections in ACE360: A Comprehensive Guide for LTPs
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Requesting an End-Point Assessment Resit in ACE360: A Guide for LTPs
- How to Raise an Appeal as an LTP on ACE360: A Step-by-Step Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Scheduling & Booking Tool
- How to Create a Booking as a Training Provider on ACE360: Step-by-Step Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Select an Apprentice for Booking on ACE360: A Provider's Guide
- How to Select Components for Booking on ACE360: A Step-by-Step Guide for Providers
- Complete Your Booking Details on ACE360: A Provider's Guide
- How to Add an Additional Apprentice on ACE360: A Provider's Guide
- How to Book a Venue on ACE360: A Step-by-Step Provider's Guide
- How to Review Your Booking on ACE360: A Step-by-Step Provider Guide
- How to Manage Your Booking on ACE360: A Provider's Guide
- How to Edit Bookings on ACE360: A Provider's Guide
- How to Request a Cancellation on ACE360: A Provider's Guide
- How to Use the Bookings Dashboard on ACE360: A Provider's Guide
- Confirmed Booking Status on ACE360: What Providers Need to Know
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Search and Filter Bookings on ACE360: A Provider's Guide
- Mastering Completed Bookings on ACE360: A Comprehensive Provider's Guide
- How to Use the Calendar URL in ACE360 for Seamless Scheduling
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Organisational Availability on ACE360: An EPAO Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Create a Booking as an EPAO on ACE360: A Complete Guide
- An EPAO Guide to Choosing Apprentices for Assessments on ACE360
- How to Select Components on ACE360: A Step-by-Step Guide for EPAOs
- Complete Your Booking Details on ACE360: An EPAO Guide
- Add More Apprentices to Your ACE360 Booking Easily: An EPAO's Guide
- Book Your EPAO Venue on ACE360: Streamlined and Efficient
- Review Your Booking on ACE360: A Step-by-Step EPAO Guide
- Effortlessly Manage Your EPAO Bookings on ACE360
- Assign Assessors to Your ACE360 Bookings Efficiently
- Complete Your Final Booking Review Now for a Seamless Assessment Process
- How to Edit Bookings on ACE360: A Comprehensive EPAO's Guide
- Reset Booking Time on ACE360 for Optimal Scheduling
- Cancel Your Booking on ACE360: The Complete EPAO Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive EPAO Guide
- How to Search and Filter Bookings on ACE360: An EPAO's Guide
- Share Your ACE360 Booking Easily with Non-Users: The Complete EPAO Guide
- Confirm Your Booking on ACE360 for Seamless Assessment: The Complete EPAO Guide
- Completed Your Booking Status on ACE360: A Step-by-Step EPAO Guide
- How to Use the Calendar URL in ACE360: An EPAO Guide
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Assessor Account on ACE360
- Set Unavailable Dates for EPAOs on ACE360: An EPAO Guide
- Navigate Through Your Bookings: An Assessors Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive Assessor Guide
- View Your ACE360 Booking Details: The Complete Assessors Guide
- Trace Your Booking Status on ACE360 for Real-Time Updates
- Confirm Attendance
- Search and Filter Bookings
Popular ACE360 Queries
- Articles coming soon
Comprehensive Guide to Managing Standards in ACE360 for EPAOs
One of the first steps in setting up ACE360 for your organisation is to select the standards on which EPA activities will be performed and link them to your ACE360 account.
Please only link your EPAO Account to those standards that your organisation is authorised to carry out EPA activities on by the ESFA.
This process links your ACE360 EPAO account to specific Standards and makes them available to LTPs. LTPs using ACE360 will be able to link their apprentice records to ACE360 selecting you as their EPAO. This makes it easy to share Apprentice information securely and efficiently.
On initial setup, you will see a pop-up to “Select your standards”. Click the “Select Standards” button to proceed to the next step.

Standard and EPA components within ACE360 are updated daily, which ensures the information you need to perform EPA activities on the standards is the most current.
Select “All Sectors” to see all the standards available to you. These are all listed on the right-hand side of the screen.

Select “All Sectors” to see all the standards available to you. These are all listed on the right-hand side of the screen.
Alternatively, click on an individual sector name on the left-hand side of the screen e.g. Business & Administration or Digital. This will only display the available standards, within the selected sector.

To update your standard offering, click the button “Update Standard Offering” button on the right-hand side of the screen, click on the name of the standard(s) you wish to select and link to your organisation ACE360 profile.
Any standards that you select will be highlighted as green, please note that you can click multiple standards across multiple sectors, as well as de-selecting by clicking on the standard so the green highlight is removed.

Once you have selected all your standards, please click save. This will bring you to the main standards page where you will be able to see all the standards that are linked to your account. ACE360 keeps a running total of the standards you have selected, across all sectors and within each sector.

Some standards have course options, if this is the case you will see a standard for each course option (pathway). Please ensure that you add all of the available course options so that LTPs/employers can select the appropriate course option (pathway) for their apprentice(s).

This is very important as the Gateway/EPA components may differ between “options” and an apprentice must be able to be linked to the correct option within the chosen standard.
Once you have followed this process, you will be able to see all the standards that you are linked to.

Standard Details
To view the standards you have selected in more detail, you can simply click on the standard and this will show the following information:
- Standard Title
- Standard Level
- Expected Time to Gateway
- LARS Code
- Standard Overview/Summary
- Grades Allowed
- Gateway Components – expand for more information
- EPA Components – expand for more information

Selecting the standards icon on the menu bar will enable you to view all of the standards linked to your ACE360 EPAO account. This will show you the views in the images throughout this guide.
Removing Standards in ACE360
To remove a standard from your account, simply click on a standard after clicking “update standard offering”, de-select the standard and this will go from a green highlighted box to white. The standard will be deleted from your profile if no apprentices are linked to it.
A warning message will appear for you to confirm that the standard can’t be removed since there are “active” apprentices (s) linked to it.

Remove all “active” apprentice records as long as there are no “historical” apprentice records related to the standard or completed apprenticeships associated with them.
Removing a standard means that no new apprentices will be able to register onto the standard with your organisation as the selected EPAO.
After saving any deletion changes made/allowed, the standard will no longer be linked to your ACE360 EPAO account, and from now on, LTPs will not be able to select your organisation to provide EPA services.
To complete your setup, the final step in the process is to enable 2FA to ensure your account is secure.