EPAO's
- Assigning Standards to Assessors in ACE360: A Comprehensive Guide
- How to Set Up Links to Training Providers in ACE360 for EPAOs: A Detailed Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Assigning Apprentice Records to Assessors in ACE360: A Detailed Guide
- How to Search and Filter Apprentice Records in ACE360: A Guide for EPAOs
- Effective Management of Apprentice Records in ACE360: A Guide for EPAOs
- Managing Shared Documents in ACE360: A Comprehensive Guide for EPAOs
- Mastering the Live Record in ACE360: A Guide for EPAOs
- Tracking Apprentice Progress and Achievements in ACE360: A Guide for EPAOs
- Unlocking EPA Component Grades in ACE360: A Step-by-Step Guide for EPAOs
- How to Apply Provisonal Grades and Overall Grades in ACE360: A Complete Guide for EPAOs
- How to Handle End-Point Assessment Resit Requests in ACE360: A Guide for EPAOs
- How to Request Evidence in ACE360: A Comprehensive Guide for EPAOs
- How to Activate the ESFA Certification API in ACE360: A Step-by-Step Guide for EPAOs
- How EPAOs Can Activate their ESFA Certification API in ACE360
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Provider's
- How to Set Up Links to EPAOs in ACE360 for LTPs: A Detailed Guide
- Assigning Standards to users in ACE360: A Comprehensive Guide
- How to Edit Your Organisation Information in ACE360: A Step-by-Step Guide
- Optimizing Email Notifications in ACE360: A Complete Guide
- Step-by-Step Guide: Using the ACE360 Support Icon to Open a Ticket
- Creating Apprentice records in ACE360: A Complete Guide for LTPs
- Bulk Uploads in ACE360: A Comprehensive Guide for LTPs
- How to View Apprentice Records as an LTP on ACE360: A Step-by-Step Guide
- Guide to Assigning Apprentice Records to Users on ACE360: Best Practices for LTPs
- How to Apply a Break in Learning to an Apprentice Record on ACE360: Step-by-Step Guide for LTPs
- How to Withdraw an Apprentice on ACE360: Comprehensive Guide
- Changing EPAO
- Viewing and Editing Apprentice Records in ACE360: A Complete Guide for LTPs
- Comprehensive Guide for LTPs: Uploading Gateway Evidence in ACE360
- Understanding the Apprentice Gateway Reminder in ACE360: A Guide for LTPs
- How to Submit for Gateway Approval in ACE360: A Step-by-Step Guide
- Confirming Gateway Readiness in ACE360: A Detailed Guide
- Resolving Apprentice Gateway Rejections in ACE360: A Comprehensive Guide for LTPs
- Certification Countdown in ACE360: The Essential Steps
- Understanding Your Certification Claim Date in ACE360: A Guide for EPAOs
- Resolving Certification Errors in ACE360: A Comprehensive Guide
- Requesting an End-Point Assessment Resit in ACE360: A Guide for LTPs
- How to Raise an Appeal as an LTP on ACE360: A Step-by-Step Guide
- Managing Certificate Posting Addresses in ACE360: The Complete Guide
Scheduling & Booking Tool
- How to Create a Booking as a Training Provider on ACE360: Step-by-Step Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Select an Apprentice for Booking on ACE360: A Provider's Guide
- How to Select Components for Booking on ACE360: A Step-by-Step Guide for Providers
- Complete Your Booking Details on ACE360: A Provider's Guide
- How to Add an Additional Apprentice on ACE360: A Provider's Guide
- How to Book a Venue on ACE360: A Step-by-Step Provider's Guide
- How to Review Your Booking on ACE360: A Step-by-Step Provider Guide
- How to Manage Your Booking on ACE360: A Provider's Guide
- How to Edit Bookings on ACE360: A Provider's Guide
- How to Request a Cancellation on ACE360: A Provider's Guide
- How to Use the Bookings Dashboard on ACE360: A Provider's Guide
- Confirmed Booking Status on ACE360: What Providers Need to Know
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Search and Filter Bookings on ACE360: A Provider's Guide
- Mastering Completed Bookings on ACE360: A Comprehensive Provider's Guide
- How to Use the Calendar URL in ACE360 for Seamless Scheduling
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Organisational Availability on ACE360: An EPAO Guide
- How to Create Draft Bookings as a Provider on ACE360: A Comprehensive Guide
- How to Create a Booking as an EPAO on ACE360: A Complete Guide
- An EPAO Guide to Choosing Apprentices for Assessments on ACE360
- How to Select Components on ACE360: A Step-by-Step Guide for EPAOs
- Complete Your Booking Details on ACE360: An EPAO Guide
- Add More Apprentices to Your ACE360 Booking Easily: An EPAO's Guide
- Book Your EPAO Venue on ACE360: Streamlined and Efficient
- Review Your Booking on ACE360: A Step-by-Step EPAO Guide
- Effortlessly Manage Your EPAO Bookings on ACE360
- Assign Assessors to Your ACE360 Bookings Efficiently
- Complete Your Final Booking Review Now for a Seamless Assessment Process
- How to Edit Bookings on ACE360: A Comprehensive EPAO's Guide
- Reset Booking Time on ACE360 for Optimal Scheduling
- Cancel Your Booking on ACE360: The Complete EPAO Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive EPAO Guide
- How to Search and Filter Bookings on ACE360: An EPAO's Guide
- Share Your ACE360 Booking Easily with Non-Users: The Complete EPAO Guide
- Confirm Your Booking on ACE360 for Seamless Assessment: The Complete EPAO Guide
- Completed Your Booking Status on ACE360: A Step-by-Step EPAO Guide
- How to Use the Calendar URL in ACE360: An EPAO Guide
- How to Use the Booking Tool Calendar on ACE360: A Comprehensive Guide
- How to Exporting Booking Data from ACE360: A Step-by-Step Guide
- Setup Your Assessor Account on ACE360
- Set Unavailable Dates for EPAOs on ACE360: An EPAO Guide
- Navigate Through Your Bookings: An Assessors Guide
- Manage Your Bookings Seamlessly with ACE360's Dashboard: A Comprehensive Assessor Guide
- View Your ACE360 Booking Details: The Complete Assessors Guide
- Trace Your Booking Status on ACE360 for Real-Time Updates
- Confirm Attendance
- Search and Filter Bookings
Popular ACE360 Queries
- Articles coming soon
How to Accept Gateway Submissions in ACE360: A Guide for EPAOs
Lead Training Providers (LTPs) are responsible for populating the basic details of an Apprentice’s ACE360 record, as well as uploading any “in-training” evidence (e.g. Portfolio, English, Maths achievements etc.) that is required to meet the Standard’s specified Gateway requirements.
Once the Apprentice’s training has been fully completed, the Apprentice, with confirmation from their employer, will be ready to progress to End Point Assessment (EPA). At this point, the designated EPAO will receive an ACE360 notification which can be viewed in the dashboard, and be given updating/editing access to the EPA section of the Apprentice’s record.
As an EPA user, you will be able to review the Gateway documentation that has been uploaded in order to demonstrate, and evidence, the Apprentice’s learning and achievements.
To carry out this review, select the specific apprentice from within the live apprentice list and choose the evidence that you would like to review. This will bring up the gateway component details on the right-hand side of the screen and any evidence that has been uploaded.
You can view any notes left by the training provider, preview and/or download the file(s). The buttons to use to review this information can be seen below:

Once all gateway evidence has been reviewed, you will need to either accept or reject the evidence to confirm the apprentice has met the gateway requirements and become ready to take the End-Point Assessment.
When all gateway components have been reviewed and accepted or rejected. Click the actions button and select Accept/Reject Gateway.

A pop-up box will appear for you to choose from two options. These are “Yes, approve for EPA” or “No” to reject. Within the pop-up box, you had to add an explanatory note – especially if you are not approved for EPA.

Once accepted or rejected the record will show all sections that have been accepted in green or rejected in red. There will also be a change to the apprentice progress timeline, this will now be EPA-ready.

Gateway Rejections
If you have decided not to approve an apprentice for EPA, then the LTP will receive an ACE360 notification on the dashboard and the apprentice record will be unlocked for them to make the required amendments. Once the evidence has been uploaded the LTP will be able to resubmit for further review and approval.
Apprentice status shows as “Denied EPA” in red. The EPA process will not start until the identified issues with gateway requirements have been addressed by the training provider.
The LTP will be able to refer to your gateway declaration notes to find out the reason(s) why EPA readiness was not confirmed.
Want to know more? The next step is to understand how to work with EPA files on ACE360.





