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Within ACE360, all users can now view the progress of the certificate with the inclusion of the certificate tab. This is located within an Apprentices profile and will allow users to monitor, track and provide updates to Apprentices and Employers when it comes to certification.

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To take advantage of this new feature, first, you can click on the EPA passed tile on the dashboard to view all of the Apprentices that have been achieved in the past 30 days.

Alternatively, you can use the filter option within the Apprentice records tab as shown in the above video. The filters to look at are as follows:

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• Apprentice Status – EPA Passed/EPA Failed
• Status Dates – A date range can be applied or this can be left blank to show all Apprentice passes/failed
• ESFA Certification – Issued

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The final step is to click on the Apprentice record and go to the certificate tab. Here you will be able to view all information relating to the certificate, including the claim date.

Encounter a certificate error? Don’t let it delay your apprentice’s progress! Act quickly and efficiently with our step-by-step guide to resolving certificate errors in ACE360. Click the link below to access the resources you need to correct any issues and ensure smooth certification.

• Resolve Certificate Errors Now

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Unlock the full potential of ACE360 with our dedicated training – ACE360 Post EPA and Certification